Bios

Carol Dineen

Carol Dineen is the president and co-founder of Management Research Services, Inc., a specialized service provider offering a complete suite of information services to the life and health insurance industry. Her commitment to customer service is supported by advancements in technology that have made MRS a progressive leader.

Carol is a member and sponsor of many regional and national industry associations including ICA, AHOU, SOA, WAHLU, HUSG and URSG. Prior to establishing MRS, Inc., Carol worked as Regional Director of Sales for the GIS Division of Policy Management Systems Corporation. She started in the insurance business at Kemper Ins, Long Grove IL, in 1976.

Mark Adam

Mark Adam is our Account Manager and has been in this position for 5 years. He has a BS in Communication from the University of Wisconsin. He has worked with all existing customers and has been able to help grow new relationships by communicating ongoing standards and procedures. Mark currently handles high level communication for 25 client companies.

Scott Leach

Scott Leach, FLMI is the Chief Underwriter for MRS, and an independent consultant to the life and health industry. He has over 35 years of underwriting experience with extensive exposure to life, health, disability and critical illness product lines. In his capacity as Chief Underwriter for MRS, Scott has been involved in Individual Health case underwriting and underwriting referrals, development and implementation of health and life underwriting guidelines, dynamic workflow projects, marketing, training and comprehensive audits covering health and life underwriting, Tele-underwriting and claims.

Shaheeb Roshan

Shaheeb Roshan has been IT Manager at MRS for 4 years and oversees all of our system upgrades and maintenance. Shaheeb holds a BA in Management Information Systems from the University of Wisconsin and oversees his team of developers and technical support reps. Shaheeb is largely responsible for the system development of the heuristic drilldown format of our telephone questionnaires and applications.