APS Retrieval

Medical records continue to be a valuable tool for both the underwriting and claims review process, but the retrieval process is time consuming and full of hidden costs.

MRS can help in all areas of the process as we act as an extension of your staff. We can tailor a retrieval program around your needs and budget.

EXPANDED RETRIEVAL SERVICE

We will locate the medical records, precontact the facility to verify address and existence or records, and deal with any other obstacles along the way. If there is a problem in locating the records, we will do the research to find them. MRS will be happy to contact your proposed insured, applicant, claimant or agent to clarify the information and get the job done!

BASIC RETRIEVAL SERVICE

Our Basic solution has been designed as a low-cost alternative for high volumes of Attending Physician Statements.

SPECIAL AUTHORIZATIONS

Our staff is able to handle Special Authorization requests with your proposed insured, applicant, or agent.

RESULTS DRIVEN

Our country-wide time service is 10 calendar days with a 95% completion rate.

ASAP REPORTS

Our ASAP Reports provide a comprehensive APS summary via a fast, efficient roadmap through complicated medical records. ASAP Reports are in a format suitable for sorting by date of service, description of office visit, or APS page number. MIB alerts are a value-added benefit for MIB member companies.

MRS WEBSITE

Our user-friendly website provides real-time status and role based access levels to accommodate both home office personnel and sales staff. MRS also supports mobile status access for your agents and other remote users.

DOCUMENT DELIVERY

All documents are imaged and available for download through our secure website, or in a batch process for automated transfer. Managers can use online reports, as well as our Protective Value Survey to evaluate their department's underwriting guidelines.